Scheduling and
Referral Management

The average wait time to see a specialist in the U.S. is more than two weeks. But on any given day, 10%–30% of appointment slots go unfilled because of things like resource allocation, load balancing, no-shows, and cancellations. Our scheduling software, DASH, can help with that.

Industry Averages

The current scheduling landscape is bleak. We help make it brighter.

%

of appointments go unfilled

average days it takes to schedule first appointment

Scheduling is made smarter with DASH.

When same-day scheduling is available, there’s a 28% lift in patient satisfaction. That’s why we offer DASH to help improve scheduling efficiency. We also use it ourselves. If you’d like us to take on all of your scheduling, learn more about our patient access services.

Improved Utilization

With streamlined workflows and better visibility into your appointment inventory, you’ll be able to make utilization easier than ever.

Automated Messaging

Minimize no-shows by sending automated, advanced patient reminders via phone, text, or email. We can also automate waitlists by intelligently texting patients to book an earlier appointment.

Self-Scheduling

Patients have the option to self-schedule with no sign-in required. Open slots are displayed intuitively by provider and location, making it easier than ever for patients to schedule an appointment.

Improved Utilization

With streamlined workflows and better visibility into your appointment inventory, you’ll be able to make utilization easier than ever.

Provider Matching

DASH provides optimal patient-to-provider matching based on a rules engine defined by provider, practice, and workflow.

Self-Scheduling

Patients have the option to self-schedule with no sign-in required. Open slots are displayed intuitively by provider and location, making it easier than ever for patients to schedule an appointment.

No-Show Prediction

DASH predicts who won’t show up, to enable you to intelligently overbook and maximize access.

Automated Messaging

Minimize no-shows by sending automated, advanced patient reminders via phone, text, or email. We can also automate waitlists by intelligently texting patients to book an earlier appointment.

No-Show Prediction

DASH predicts who won’t show up, to enable you to intelligently overbook and maximize access.

Provider Matching

DASH provides optimal patient-to-provider matching based on a rules engine defined by provider, practice, and workflow.

Case Study: Gastro Practice

%

reduction in call time

%

scheduling accuracy

%

utilization improvement