Scheduling and
Referral Management
The average wait time to see a specialist in the U.S. is more than two weeks. But on any given day, 10%–30% of appointment slots go unfilled because of things like resource allocation, load balancing, no-shows, and cancellations. Our scheduling software, DASH, can help with that.
Industry Averages
The current scheduling landscape is bleak. We help make it brighter.
%
of appointments go unfilled
average days it takes to schedule first appointment
Do you know how your scheduling process is impacting patient loyalty?
Scheduling is made smarter with DASH.
When same-day scheduling is available, there’s a 28% lift in patient satisfaction. That’s why we offer DASH to help improve scheduling efficiency. We also use it ourselves. If you’d like us to take on all of your scheduling, learn more about our patient access services.
Improved Utilization
With streamlined workflows and better visibility into your appointment inventory, you’ll be able to make utilization easier than ever.
Automated Messaging
Minimize no-shows by sending automated, advanced patient reminders via phone, text, or email. We can also automate waitlists by intelligently texting patients to book an earlier appointment.
Self-Scheduling
Patients have the option to self-schedule with no sign-in required. Open slots are displayed intuitively by provider and location, making it easier than ever for patients to schedule an appointment.
Improved Utilization
With streamlined workflows and better visibility into your appointment inventory, you’ll be able to make utilization easier than ever.
Provider Matching
DASH provides optimal patient-to-provider matching based on a rules engine defined by provider, practice, and workflow.
Self-Scheduling
Patients have the option to self-schedule with no sign-in required. Open slots are displayed intuitively by provider and location, making it easier than ever for patients to schedule an appointment.
No-Show Prediction
DASH predicts who won’t show up, to enable you to intelligently overbook and maximize access.
Automated Messaging
Minimize no-shows by sending automated, advanced patient reminders via phone, text, or email. We can also automate waitlists by intelligently texting patients to book an earlier appointment.
No-Show Prediction
DASH predicts who won’t show up, to enable you to intelligently overbook and maximize access.
Provider Matching
DASH provides optimal patient-to-provider matching based on a rules engine defined by provider, practice, and workflow.
Is your health system playing catch-up in the race to provide
online convenience and care? See how we can help.
Case Study: Gastro Practice
%
reduction in call time
%
scheduling accuracy
%