Blog

How “bots” improve patient engagement and save money

One-on-one meetings and personal phone calls are great ways for providers to stay engaged with their patients, but these traditional communications methods take time and cost money. Fortunately, new automated technologies are available to help healthcare systems stay closely involved with their patients without further depleting already stretched resources.

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The Cost of Ignoring Patient Engagement

Along with value-based care, patient engagement is one of the most visible and important pillars of the transformation now underway in healthcare. Developing a more-convenient, more-transparent approach to the patient journey is critical, both to the provider’s financial health and to the objective of improving quality while controlling costs.

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