Getting the patient experience right

 

0%

Are patients scheduled quickly based on preferences?

Correct! Wrong!

Do patients arrive with all necessary information, are they aware of obligation and pay at time of visit?

Correct! Wrong!

Does staff provide12 hrs focusing on care versus data entry or responding to complaints?

Correct! Wrong!

Is a system in place to ensure patients are scheduled for a follow-up based on preferences, and that patient knows how to pay?

Correct! Wrong!

Patient Experience Score Card
Result 1
Based on your answers your organization has a patient experience score of 0%.
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Result 2
Based on your answers your organization has a patient experience score of 25%.
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Result 3
Based on your answers your organization has a patient experience score of 50%.
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Result 4
Based on your answers your organization has a patient experience score of 75%.
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Result 5
Based on your answers your organization has a patient experience score of 100%.
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