Are You at Risk of Losing Patients?

Are You at Risk of Losing Patients?

Some patients leave your practice for reasons that aren’t your fault: they get new jobs, move out of town, or change insurance. But some patients leave for reasons that are your fault. As June Scarlett, Formativ Health’s Chief Patient Access Officer, says, “The...
Cultivating Care Continuity

Cultivating Care Continuity

When a patient has a long-term relationship with a practice or group, there are benefits on both sides. The patient receives more-personalized, more-comprehensive care, and the doctor can more easily create a bond of trust and understanding. According to June...